At Tax Guide and Assistance, we respect your privacy and are committed to protecting your personal information.
Information We Collect
Our website does not directly collect or store personal information.
The only personal information collected is when you choose to book an appointment using our online booking system provided by Acuity Scheduling.
Information you may provide when booking includes:
- Your name
- Email address
- Phone number
- Appointment details
- Any information you voluntarily include in your booking notes
How Your Information Is Used
The information collected through Acuity Scheduling is used solely to:
- Schedule and manage appointments
- Communicate with you regarding your booking
- Provide our accounting and taxation services
We do not sell, rent or share your personal information with third parties for marketing purposes.
Data Retention
Data collected by Acuity Scheduling will be collected and held for three (3) years before being securely deleted or removed from our booking records, unless a longer retention period is required by law.
Third-Party Service Provider
Our online booking system is provided by Acuity Scheduling. Information submitted through the booking form is processed and stored by Acuity Scheduling in accordance with its own Privacy Policy.
Website Cookies
Our website does not intentionally collect personal information through cookies or tracking technologies beyond those necessary for the operation of the booking service.
Data Security
We take reasonable steps to protect personal information from unauthorised access, misuse, loss or disclosure.
Your Rights
You may request access to, correction of, or deletion of your personal information where permitted by law by contacting us.
Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact: