These Terms and Conditions govern your use of the Tax Guide and Assistance website and the services we provide. By accessing our website or engaging our services, you agree to be bound by these terms.
1. Acceptance of Terms
By using this website and our services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.
2. Services
Tax Guide and Assistance provides accounting, taxation, and business advisory services. The scope of services will be agreed upon with you in writing or verbally prior to commencement. We reserve the right to decline to provide services where we believe a conflict of interest exists or where we are unable to meet your requirements.
3. Client Responsibilities
You agree to provide accurate, complete, and timely information and documentation necessary for us to perform our services. The responsibility for the accuracy and completeness of the particulars and information provided by you rests with you. You also have obligations under self-assessment to keep full and proper records in order to facilitate the preparation of accurate returns.
4. Fees and Payment
Fees for our services will be discussed and agreed upon prior to engagement. Payment terms are due within 14 days of invoice unless otherwise agreed in writing. We reserve the right to charge interest on overdue amounts and/or suspend services until outstanding fees are paid.
5. Limitation of Liability
Any advice given by us is only an opinion based on our knowledge of your particular circumstances. While we take reasonable care in providing our services, we are not liable for any losses arising from reliance on our advice, except where such loss is caused by our negligence, fraud, or wilful misconduct. Our liability is limited to the fees paid for the specific service giving rise to the claim.
6. Confidentiality
We treat all client information as confidential and will not disclose your information to third parties except where required by law, with your consent, or as necessary to perform our services (for example, lodging tax returns with the Australian Taxation Office).
7. Third-Party Services
Our online booking system is provided by Acuity Scheduling. Use of the booking system is subject to Acuity Scheduling's terms and privacy practices. We are not responsible for the availability, performance, or security of third-party services.
8. Termination
Either party may terminate the engagement by providing reasonable written notice. Upon termination, you remain liable for fees incurred up to the date of termination. We will return your documents and records upon request, subject to our professional obligations and any legal retention requirements.
9. Governing Law
These Terms & Conditions are governed by the laws of the State of Victoria, Australia. Any disputes arising from these terms or our services will be subject to the exclusive jurisdiction of the courts of Victoria.
10. Changes to Terms
We may update these Terms & Conditions from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our website and services after any changes indicates your acceptance of the revised terms.
11. Contact Us
If you have any questions about these Terms & Conditions, please contact us: